Our Commitment to Accessibility

Salty Towing & Recovery is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Accessibility Features

Our website includes the following accessibility features:

Navigation & Structure

  • Semantic HTML markup for proper document structure
  • Consistent navigation throughout the site
  • Skip navigation links for keyboard users
  • Logical heading hierarchy (H1, H2, H3, etc.)
  • Breadcrumb navigation on all pages

Visual Design

  • Sufficient color contrast between text and background
  • Text that can be resized up to 200% without loss of functionality
  • Responsive design that works on various devices and screen sizes
  • Clear focus indicators for interactive elements

Content & Media

  • Alternative text for images
  • Descriptive link text (avoiding "click here" links)
  • Form labels properly associated with input fields
  • Error messages that clearly identify issues

Keyboard Navigation

  • All functionality available via keyboard
  • Logical tab order through interactive elements
  • Visible focus indicators
  • No keyboard traps

Screen Reader Compatibility

  • ARIA landmarks for page regions
  • ARIA labels for interactive elements
  • Proper heading structure
  • Form field labels and descriptions

Assistive Technologies

This website is designed to be compatible with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation

Browser Compatibility

Our website is designed to work with recent versions of the following browsers:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Apple Safari

Third-Party Content

While we strive to ensure accessibility throughout our website, some content may be provided by third parties. We work to ensure third-party content meets accessibility standards, but we cannot guarantee the accessibility of all external content or links.

Known Limitations

Despite our best efforts, some accessibility issues may exist. We are committed to addressing these issues as they are identified. Known limitations include:

  • Some legacy images may lack detailed alternative text
  • Certain third-party embedded content may not be fully accessible

Ongoing Improvement

We are committed to continuous improvement of our website's accessibility. Our efforts include:

  • Regular accessibility audits and testing
  • Staff training on accessibility best practices
  • Incorporating user feedback
  • Staying current with accessibility standards and guidelines
  • Testing with assistive technologies

Alternative Access Methods

If you encounter accessibility barriers on our website, you can access our services through alternative methods:

  • Phone: Call us at (703) 705-3030 for 24/7 assistance
  • Email: Contact us at info@saltytowing.com
  • Our customer service team can provide information in alternative formats

Feedback & Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

Accessibility Coordinator

We aim to respond to accessibility feedback within 5 business days and to propose a solution within 10 business days.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a complaint with:

  • U.S. Department of Justice
    Civil Rights Division
    www.ada.gov

Technical Specifications

The accessibility of this website relies on the following technologies:

  • HTML5
  • CSS3
  • JavaScript
  • ARIA (Accessible Rich Internet Applications)

Assessment & Testing

Our accessibility assessment methods include:

  • Automated accessibility testing tools
  • Manual testing with keyboard navigation
  • Screen reader testing
  • User testing with people with disabilities
  • Code review by accessibility specialists

Last Updated: May 18, 2026

Note: This accessibility statement demonstrates our commitment to web accessibility and compliance with ADA Title III and WCAG 2.1 Level AA standards. We recommend having this statement reviewed by an accessibility expert or attorney to ensure full compliance.